I've been down this road before and it's usually a bumpy road. To make a very long story short I called support and we got the server back up. Able to breath again I jumped in the truck and headed south to Nashville. The picture below is the view out out hotel 5th floor balcony.
Everything should be restored at this point except the order form for the Custom Christmas name ornaments. I still have all the order that were placed but you can order new ones at this point. I'll post more later.
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