Thursday, August 16, 2007

Email From Mary

Hi Steve,

Good news! After several emails and phone calls to Delta, I finally spoke with a supervisor and he is sending me a new motor at no charge. Would you be so kind as to type a small paragraph in your blog about their good customer service and how they were willing to bend backward to help me. I would really appreciate it. (When I told the supervisor, Rainer Renka, about how I belonged to a scrollsaw blog and I that would tell the owner how wonderful Delta is, he seemed quite pleased.)

Mary


Nice to hear a good service story. Thanks Mary for sharing and Thanks Delta for taking care of your customer.

Steve